A friendly and gracious welcome to the area with enthusiastic wishes for my stay. A simple extension to reach out for customer service is a nice touch.

The objective however is to inform of the window washing occurring this week. The note is surrounded by above average thought compared to other short notices of disruption which can be felt as cold and unapologetic.

While not personalized by addressing my name, which would have been perfect, it did provide me confidence in the rest of my stay going smooth – which is always a delight.